All Returns and exchanges are subject to the following conditions: · Returns must be postmarked within 30 days from delivery of your order. The merchandise must be in its original condition, unworn and unwashed, with labels intact.
· A refund will be issued (MINUS SHIPPING FEES) if you decide not to exchange for another item (s) only if they meet the return/exchange guidelines to the credit card used in the original transaction.
· Go Softwear merchandise that has been purchased through OTHER retailers should be returned directly to them.
· If you request an exchange that is lower in value than the returned item (s), the difference will be credited back to the credit card used in the original transaction. If you request a replacement (s) of higher value, the difference will be charged to the credit card used in the original transaction.
· Certain products are excluded from our general return policy for hygiene reasons. These include: ANY UNDERWEAR AND SWIMWEAR! · ALL SALE ITEMS ARE FINAL SALE! If you purchase something on sale chances are we are discontinuing that style, color, etc. So, NO REFUNDS, please keep that in mind before ordering sale merchandise.
· ALL returns and exchanges should be sent to the following address: ATTENTION: RETURNS/EXCHANGES 719 S. Los Angeles St. Ste. 356 Los Angeles Ca. 90014